Shipping policy
Processing Time All orders are processed within 2–5 business days (excluding weekends and public holidays). During peak periods or new launches, processing may take slightly longer. You'll receive a confirmation email once your order has been dispatched.
Domestic Shipping (Australia) We ship Australia-wide via Australia Post.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $8.00 AUD |
| Express Shipping | 1–3 business days | $15.00 AUD |
| Free Shipping | On orders over $150.00 AUD | Free |
Delivery times are estimates and may vary depending on your location.
International Shipping We currently [do / do not] ship internationally. If we do ship to your country, estimated delivery is [X–X] business days and rates are calculated at checkout.
Order Tracking Once your order has been dispatched, you'll receive a tracking number via email. You can use this to track your order through Australia Post's website.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at thekingdomcollectiveshop@gmail.com within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible.
Digital Products Digital products (PDFs, eBooks) are delivered instantly via email upon payment confirmation. No shipping applies.
Contact Us For any shipping enquiries, reach us at thekingdomcollectivestore@gmail.com or through our contact page.